Interviewing, Selecting &
Retaining ::
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A Competency-Based Approach
Some Basic Assertions:
People have unique and characteristic ways of viewing and dealing with life situations. As a result, they develop preferred ways of operating.Because of these preferences, they develop particular abilities and become competent in their use.Some of these preferences, abilities and competencies are significant in predicting job success. People do – in the course of describing experiences and accomplishments – offer sufficient information to adequately discern their preferences, abilities and competencies.
Features:
- Is a structured and focused probe strategy
- Designed to illicit critical job experiences
- Focuses on job requirements and job/candidate match
- Investigative – not reflective
- Allows the collection of actual performance data rather than what someone might do in a similar situation
- Deters interviewees drawing their own conclusions about what it might take to do a job
- Presses for actual behaviors – thoughts and actions
Advantages:
- Gets right to values – what people think they do – not what they actually do (motives, abilities and knowledge that we have and use)
- Focuses on what people do that’s key for job success
- Allows ‘critical incident’ questions to be asked – capturing the “10% of behaviors that make up 90% of the difference.”
- Determines social, technical knowledge and skill factors important for job performance
- Produces better data than other techniques – improving decision making
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 More About Interviewing,
Selecting & Retaining |
Interviewing & Assessing for Competencies (Hiring Value-Adding Employees) [91kb PDF]
A two-day workshop that teaches line managers and HR interviewers how to plan and conduct an interview, and evaluate data to make a sound hiring or placement decision.
Advanced Interviewing for Competencies [77kb PDF]
A program that teaches participants how to use a competency-based approach to assessment and selection. The Focused Interview, also known as the behavioral event interview or key event interview, is taught, demonstrated and practiced in this three-day interactive workshop.
Attracting and Retaining Talent [116kb PDF]
Describes Workitect's approach and experience in helping organizations attract and retain talent.
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Interviewing, Selecting