After participating in Workitect’s Competency Modeling Workshop, I know that I can go back to the job and implement the process with competence and confidence.
Learning and Development Team
The Macerich Company
Building Competency Models
Private Workshop
Sponsored by your organization. To speak with a consultant about an on-site or live online program tailored to your organization’s needs:
call 8oo.870,9490, complete this contact form,
or email info@workitect.com
Benefits
• Faster application and transfer of learning
• Tailored to your needs—We work with your team up front to fully understand your organization objectives, and timeframe.
• Flexibility to blend consulting with training
• A confidential environment in which your team can explore immediate application of our processes
Flexible Delivery Options
Option 1: Modified Building Competency Models workshop to include technical competencies followed by one day of implementation support.
Option 2: Building Competency Models workshop followed by one-day of implementation support.
Option 3: Workshop customized to needs of the organization.
On-Site Workshops Have Been Conducted for These Organizations:
| Abarta Inc | Air Canada |
| A.T. Cross | Belize Social Security Bureau |
| Braskem | Brigham & Women’s Hospital |
| Canadian Automobile Assn | City of Las Cruces, NM |
| City of Scottsdale, AZ | Covidien, Inc. |
| Etisalat, Nigeria | Franklin Templeton |
| General Services Administration | |
| John Deere | Mary Kay |
| Nebraska Machine Corporation | State of California |
| U.S. Department of the Treasury | U.S. Department of the Interior |
| U.S. Department of Defense | United Stationers |
| Whirlpool Corporation |
Public Workshop
Learn how to build job competency models while building one for your organization with training and consulting assistance from Workitect’s VP of Consulting.
October 13-15, 2026
December 15-17, 2026
Limited to 8 Participants
• Day 1 and Day 2 sessions will be 9:00 AM – 12:00 PM and
1:00 PM – 4:00 PM EDT.
• Day 3 will be 9:00 AM – `12:00 PM EDT.
• The program will be conducted using Zoom conferencing.
Program fee: $2,100 per participant, 10% discount for two or more participants from the same organization.
Use of Competency Dictionary
Workitect’s competency dictionary is used during the workshop to demonstrate the collection, analysis, and coding of data necessary to build a competency model. The dictionary is also used in the Competency Development Guide that participants receive during the workshop. To continue using the Workitect dictionary after the workshop to build models, it is necessary for the participant’s organization to acquire an intellectual property license. A license can be acquired prior to or after attending the workshop. Organizations acquiring a license prior to the workshop will receive a 20% discount on registration fees for the workshop.
Read reviews from the 2,000+ HR professionals who have attended this program (with name, title, and organization)
Built on best practices and decades of research, Workitect offers the most powerful competency framework available today. Learn how to develop and implement models within your organization to align your business strategy with your talent strategy.
Create new competency models or update existing models
Develop competency models and competency-based talent management applications
This Workshop Gives Participants A Six-Step Process To Developing Their Own Competency Models Without External Assistance.
As a result of attending this workshop, participants will be able to:
- Plan a competency modeling project
- Communicate and gain support for the project
- Chose from alternative methods for building single competency models and one-size-fits-all models
- Create models for multiple jobs in an organization
- Use resource panels to collect data
- Conduct structured key event interviews
- Analyze and code interview transcripts, and write job models
- Develop HR applications for talent management, assessment, selection, succession planning, development, and performance management
- Use Workitect’s licensed competency dictionary (if purchased separately)
Overview Of The Program
Module 1 – Conceptualizing the Project
Business need and need of the sponsor. Developing an approach – single job model, one-size-fits-all, or multiple jobs. Gaining the sponsors support.
Module 2 – Project Planning
Stakeholder analysis. Structure of the project plan. Complete project planning worksheet on own project. (Revisit and update after Module 5, review and receive feedback and advice from consultant instructor).
Module 3 – Data Collection
Data collection tasks. Primary data collection methods – job analysis, key event interviews, resource panel. Secondary data collection methods. Complete data gathering exercises.
Module 4 – Data Analysis and Coding
Analyzing data from job analysis and structured event interviews. Integrating data from all sources. Target data exercise. Coding exercise. Analyzing data from resource panels.
Module 5 – Building the Competency Model
Select a set of competencies. Using a generic competency dictionary. Create behavioral indicators. Identify clusters. Prepare draft of model. Review with sponsors.
Module 6 – Developing Applications
Talent Management. Training and Development. Assessment and Selection. Performance Management. Succession Planning. Other – Compensation, Culture Change.
*Receive Individual Consulting Help in this Workshop
Each participant has an opportunity to review his/her back home project plan, implementation plan, challenges, issues, etc. and receive consulting help from a Workitect consultant/instructor during or after the workshop.
Overview Of The Program
Richard Gerlach
Vice President, Consulting with thirty-five years of experience in management and executive development, training, human resources, and organization development. Formerly, held senior leadership positions with Ryder System, Inc. (Group Director-Organization Effectiveness and Human Resource Development), Pabst Brewing Company and Ryan Homes, Inc. Has extensive experience in developing competency based performance management, selection, assessment and management development processes. Is the lead instructor for Workitect’s Building Competency Models workshop. Master’s Degree in Management from the University of Southern California and Bachelor’s Degree in Finance from Western Michigan University.
Dr. Richard Mansfield
Senior Consultant with expertise in competency based job analysis, skills assessment, management development, selection, survey design and course development. Formerly was Director of Research for McBer & Company / Hay Group, Vice President of The Altwell Group, and Chairperson, Educational Psychology for Temple University. Ed.D degree in Human Development and A.B. degree in Social Relations from Harvard University. Co-authored the book “The Psychology of Creativity and Discovery” and has published numerous articles.
What Our Graduates Say
The program was a great introduction to competency models, how to design and how to deploy them in your organization. The facilitations helped me tie in our actual situations and utilized case studies to make the concept real.
Training & Development Manager
Wesco International
The abundance of useful tools, templates and examples amazed me. These are things I can put to use immediately to drive performance through competency models in my business unit.
Director of Technology Training & Support Services
GTech Corporation
This workshop was the best use of my time and the company’s money. I gained an incredible amount of knowledge and insight into the end-to-end process of building competency models.
Manager of Learning and Development
Samsung
The workshop is a fantastic blueprint to follow; not a seminar filled with theory and philosophical thought which do you no good in the real world.
Director of Talent Management
Spectrum Health Medical Group
If you want to become an architect of building competence in organizations, this course will provide you with the tools, advice, and expertise to bring an ROI to talent systems.
President
Alex Reidy & Company
Richard is very knowledgeable and has an engaging style. Exceptional Training!
Director Organization Development & Learning
Brigham & Women’s Hospital
After this program, I am more confident in my understanding of competencies as well as my ability to design and implement them.
HR Generalist
Cooley Dickinson Hospital
Great systematic learning experience. I enjoyed the interaction with other attendees. Dick was superb, a great trainer, facilitated the class well, kept us moving through the materials.
National Recruitment Office of the Comptroller of the Currency
In an environment where everyone is quick to tell you the value of competency models, Workitect is one of the few organizations that actually teach a repeatable process for building customized models. Working with the Workitect consultants was refreshingly different from the usual consultant experience. Not only did they demonstrate significant expertise in building competency models for our organization, they were dedicated to providing our internal staff with the skills needed to follow the process and build additional models ourselves. Their goal was to teach and guide us to be self sustaining, and they did this by providing training, allowing us to shadow them during the building process, and being available to address questions and concerns throughout the process. Overall, our relationship with Workitect has been invaluable, and we are quick to recommend them to anyone who is interested in creating customized competency models for their organization.
Performance Consultant
Blue Cross Blue Shield of Alabama
A great session, very productive for me personally. I learned a lot of new things I will be better at building competency models.
Assessment & Development Consultant
Corporate Insights
This is a practical ‘hands on’ approach to building competency models for those planning to develop one immediately. One excellent workshop materials are rich reference sources. When you are faced with actual implementation of your project.
L & D Advisor
Chevron Nigeria Ltd
The model was exceptionally laid-out and explained so that we could take back and implement.
HR Business Partner
Middleburg Bank
Really gives you a clear understanding of what Competencies and Competency behaviors are and how you can apply them.
Instructional Designer
Sandia National Labs
The amount of information provided in this course exceeds expectations and can be valuable regardless of previous experience with competency models. The novice and the expert can benefit.
Human Capital Analyst
US POD/US Army
The program was a great introduction to competency models, how to design and how to deploy them in your organization. The facilitations helped me tie in our actual situations and utilized case studies to make the concept real.
Training and Development Manager
Wesco International
Great program that cuts to the chase regarding competencies!
HRD Analyst
QBE Insurance
Very good session for any HR professional who needs to know all the nuts & bolts of competency models.
Corporate HR Manager
Suncoke Energy
For practical application and real world scenarios, you can’t beat this session to bring to life how the competency model is planned, generate, and communicated in your organization.
Training Manager
DeCresente Distributing Company
Very effective trainer provided very useful information, very knowledgeable and great facilitator.
HR Modernization
State of California – D.P.A.
Excellent program, clearly explained the value of building and using competency models to improve performance. Provided the critical ‘how to skills’. Offered theory and application which is rare in most training programs.
Education Programs Consultant Department Personnel
ADM
Excellent for companies focused on human performance & improvement. Also excellent for learning architects.
Sr. Learning Architect
Dick was a great trainer – very knowledgeable, humorous/engaging. Love the succession planning piece!
CPS Human Resource Services
Great program that provides me a clear understanding of competency models, and provided me the ability to do it myself. Great presenters with a deep amount of practical experience.
Executive Director, Non-Gaming Operations
Cypress Bayou Casino
Brilliant program with an unimaginable amount of resources.
HR
Workforce Management Centre
I have attended seminars where halfway through the session, I knew that the session, I knew that the material would end up “on the shelf”. This has been an excellent seminar with relevant and useable information and data. I will refer to the material over and over. Thank you for sharing so much!
HR Manager
The First National Bank in Sioux Falls
Very different way to look at competencies than we have used traditionally. Refreshing & Challenging!
Training Manager
National Park Service
Workitect provided a great learning experience providing a basic simple way of developing competencies models on my own.
Manager I.T. Competencies
Excellus Health Plan
Good for an experienced HR professional looking for some tools and resources to add their bag of tricks.
Training and Development
Chatham Financial
The Building Competency Models workshop provided capstone knowledge to my previous learnings on behavioral interviews performances management and other similar knowledge. It provided an in-depth view into the world of competencies. I am walking out with the ability to start using the information immediately.
Managing Partner
Ember Carriers
I am concluding the program feeling confident in my ability to go back to the office and implement what I learned.
Manager, Operations
Thompson Rivers University
Excellent three day workshop that provides you with significant information and practical tools that can be applied immediately to the workplace. For the Sr, Management/Executive level, the three day workshop provides a well balanced level of detail in assisting in the decision making process on whether or not to engage in competency modeling.
V.P. Human Resources
CAA, South Central Ontario
I had experience developing competency models before I came to this course, but had no standard process. I know that I can go and use this process in my organization.
Founder, Learning Solution Designer
Learning in Bits
Three days of development well spent! Practical application!
VP of HR
AICPA
This program met my needs and those of my department exactly!!!!
Manager of Corporate Operations
Government of NL, Canada
Thorough program with great examples, and instructors with real world experience.
Human Resources
Kraton Polymers
Great Class!
Personnel Administration
State of California D.P.A.
Great Job!
Director of HR
Peace Corps
Simple, practical and valuable.
President
Talent Development Solutions
In addition to meeting course objectives, this course is an excellent opportunity to learn about what other companies/industries are doing in this area.
Mgr., Training, Awareness & Tech. Communications
Sandia National Labs
Great information and resources to get anyone started in building competency models. You will walk away with the tools at your fingertips to get the job done.
Sr. Instructional Designer, H.R. Org. Effectiveness
Franklin Templeton Investments
This program does a very good job of building a firm foundation & understanding of competency model building. Resources & tools provided are extremely valuable.
Mgr OD, HR
I liked the balanced approached to group discussion and projects, and also examples provided.
HR Manager
DeCrescente Distributing Company
This course is simultaneously practical, comprehensive, and intellectually rigorous. By providing the project methodology and the modelling methodology, Workitect has given me all I need to succeed. I am ready to go!
SPD
Excellent method presented in a logical, efficient manner.
HCM Program Specialist
Anyone who is charged with creating competency models should take Workitect’s class. This really will help prepare you.
Clear, concise understanding of what work competency modeling is all about.
HR
Excellent certification program. I loved how a complex process was explained as an easy ongoing process. Congratulations, great job!
Executive Director
This training is a great overview of competency modeling that provides all the tools and resources to implement a competency model. Our company already has a framework in place, but this will aid in enhancing and adding to our current framework.
Analyst, HCO-MHPM
Workitect demystified the competency development process and gave us the confidence to move forward with our program.
Director, Learning & Development
Best train-the-trainer program I’ve attended.
HR Specialist
Finally – a practical application-based course! I am walking away with both foundational knowledge & practice in the competency-building process. Well done, Workitect!
Director, Home Office Learning & Performance Improvement
Very thorough and comprehensive yet simple approach to building competency models. Provided the map and tools to get there. Very impressed with the training. Great facilitation!
Director of Admin Services
This program provides practical tools and insights that enable participants to effectively pursue measurable improvements in their workplace.
Manager, Public Health Agency of Canada
The instructor’s experience really brought the workshop to life.
VP Manager, Employee Development
First Commonwealth
This is a must have for learning & development professionals.
Sr. Learning & Development Specialist
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