Customized Combination of Training, Consulting, and Coaching.


Since 2004, Workitect has trained more than 1,500 HR professionals to build and implement job competency models. When graduates begin to plan a competency modeling project for their organizations, they often call us for advice or support. Sometimes they also want to have additional people from their organization trained to assist them in their efforts. But they prefer that they not have to wait to attend the a future public session of our Building Competency Models workshop.

An effective alternative that addresses both needs is on-site delivery of that workshop, combined with our Creating Technical Competencies workshop (for organizations needing to include technical competencies in their competency models). This tailored training is followed by our consultant remaining on-site to assist in the planning, development, and implementation of the organization’s first model.


There are many options for configuration of this guided launch training/consulting assistance, including:

Customized training and consulting

The Process

This is the process for determining and planning the right approach:

Step 1: Assessing your organization’s situation and needs.

Based upon your situation, plans, and goals regarding competency models, our consultant will work with you to determine the actions needed to launch the development process. This includes selecting the position(s) for the first models and creating a detailed plan to develop those model(s).

Step 2: Developing and delivering a customized program to train your staff.

We deliver on-site training specifically designed to prepare your staff to develop the models identified in Step 1. And the length of the program will range from one to three days depending on the models to be developed.

Step 3: On-site or online consulting to assist with launching model development.

We will remain on-site for one-two days to assist and coach your staff in conducting initial activities, e.g. panel sessions, structured interviews.

Step 4: Ongoing consulting.

We will be available for consulting advice as you progress with your development process.

Implementation Support Segment

The manner in which you introduce and implement the concept of competencies within your organization will determine the effectiveness of your efforts. Installing competency models should be viewed as an organizational change initiative requiring deliberate actions to influence and get buy-in from the organization’s managers as well as incumbents in the positions impacted.

A Workitect consultant will work with you to develop an implementation strategy and plan based upon the needs of your organization. The plan would address areas such as:

Creating the business case for competency modeling in your organization.

Identifying the first position(s) for which models will be developed.

Identifying stakeholders in the initial models and a plan for influencing each

Establishing a communications plan to support the development of competencies for the initial positions selected and for implementing competencies within the organization.

Determining the data gathering approaches to use for the first positions selected, including identifying who should be involved in each of the various activities.

Ongoing coaching as you progress through the steps in developing your first models.

This support will amount to one or more days of consulting from our staff. The exact nature and cost for the work will be determined and presented to you for approval before any action is taken.

The Creating Technical Competencies Segment

Most competency models created today require the inclusion of technical, functional, or professional competencies. These competencies are so job-specific that there are no competency dictionaries or libraries from which to draw competency definitions. This program covers a six-step process that includes how to collect and analyze the data needed to create technical competencies for inclusion in job competency models. The topics include:

  • Interviews to clarify the needs of persons who will use the competency models and the technical competencies.
  • Technical Domain Interviews with subject matter experts to identify and define technical competencies within an organizational unit or population.
  • Job Analysis Interviews to identify technical requirements of jobs.
  • Competency Mapping Sessions to determine which technical competencies are needed at different levels in specific jobs.
  • Planning and implementing a technical competency modeling project.


How to Include Technical Competencies in Competency Model

Developing Technical Competencies

Managing Role-Specific Technical Competencies

Contact us for more information and to explore how the Guided Launch program can be tailored for your organization.


For additional information, call 888 662 3171, email or use the contact form at Workitect.

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