Building Competency Models Program Agenda

Day One

Overview & Conceptual Framework

Step 1 Conceptualizing the Project

  • Thinking through the business need
  • Clarifying the need with the sponsor
  • Developing an approach
  • Gaining the sponsors support for the approach
  • Three approaches to competency model building

Step 2 Project Planning

  • Stakeholder analysis
  • Structure of the project plan

Step 3 Data Collection

  • Data collection tasks
  • Primary data collection methods
  • Secondary data collection methods

Day Two

Step 3 Data Collection (cont’d)

  • Complete data gathering exercises

Step 4 Data Analysis and Coding

  • General approach for analyzing data
  • Analyzing data from job analysis interviews
  • Analyzing data from structured event interviews
  • Integrate data from all sources
  • Target data exercise
  • Coding Exercise
  • Analyzing data from resource panels

Step 5 Building the Competency Model

  • Select a set of competencies
  • Create behavioral indicators
  • Identify clusters
  • Prepare draft of model
  • Review with sponsors

Day Three

Step 2 Project Planning (revisited)

  • Complete planning exercise (own project)

Step 6 Developing Applications

  • Professional Development and Training
  • Selection
  • Performance Management
  • Succession Planning
  • Other–Compensation, Culture change
  • Group discussions on specific applications

Summary and Program Wrap-up

  • Summary exercise
  • Final issues and wrap-up

What Our Customers Say

“In an environment where everyone is quick to tell you the value of competency models, Workitect is one of the few organizations that actually teach a repeatable process for building customized models.”

Shannon Johnson, Blue Cross Blue Shield

“My organization uses the Workitect methodology for writing competency models because it’s structured enough to give us direction, but the many tools provided also allow for flexibility. The models we designed using the Workitect approach helped our company revamp our entire performance development process. “

Mary Kay LaBrie, SCC Soft Computer

Workitect brought a significant amount of practical expertise in Competency Model design to the table. This helped us decide on what the best approach would be early into the project, given our particular corporate culture and context. Workitect was able to present alternatives that felt right for us, without feeling like we were getting ‘off the shelf’ products.”

Ruben Decoud, Mary Kay Inc
Our HR Clients