A competency is an underlying characteristic of an individual, which can be shown to predict Superior or Effective performance in a job; and indicates a way of behaving or thinking, generalizing across situations, and enduring for a reasonably long period of time.
There are five types of characteristics:
- Skills: e.g., active listening
- Knowledge: e.g., electronics, conflict resolution methods
- Self-Concept (attitude or value): e.g., team vs. personal achievement, occupational preference
- Trait: e.g., stamina
- Motive: e.g., achievement motivation
Motive, trait, and self-concept competencies predict skill behavior actions, which in turn predict job performance outcomes.