Creating Technical Competencies – 1 Day Agenda

8:00 AM Pre-Workshop Refresher (Optional)

Review of Workitect’s six-step model building process – For participants who have attended Workitect’s Building Competency Models workshop, but need a “refresher”, and for those who have not attended the workshop and have little or no experience building competency models.

8:30 AM Introduction, Overview, Review of Agenda

Why identify technical and professional (functional) competencies?

  • What is the potential value to the organization and to HR & L&D? In what ways can technical competencies be used?

Criteria for a good set of technical competencies for a department

  • How many to have, how easy to assess, and do they facilitate intended HR applications?

10:00 AM Break

10:15 AM Conceptual Framework

A conceptual framework for thinking about technical competencies: knowledge areas, technical skills, narrow and broad, levels for technical competencies.

Writing Technical Competencies

  • Review a sample competency and a sample set of technical competencies for a department and for a job.
  • Practice writing definitions and levels for a familiar knowledge area and for a familiar technical skill area.

12:00 PM Lunch

1:00 PM Writing Technical Competencies – continued

Data Collection Tools

  • Process guide for working with SMEs to identify competencies for an area and definitions for levels for each competency.
  • Interview guide for Technical Job Requirements Interview for use with jobholder or managers of jobholders to identify technical job requirements.
  • Process guide for facilitating a discussion with a department’s management and SMEs to map technical competency requirements to jobs.
  • Practice in pairs interviewing a SME, with each participant as an SME in his/her own department.

3:00 PM Break

3:15 PM Technical Job Analysis Interview

Practice conducting the Technical Job Analysis Interview with each participant as a jobholder in same department.

Mapping Competencies

Assessment Tools

5:00 PM Adjourn

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