Featured Consulting Projects by Industry
Education
Trained 100 employees in building competency models to support the state’s efforts to create models for all state jobs.
Engineering & Construction
Developed their three level management competency model for all leadership positions in the company. Also worked with internal technical experts to identify the technical competencies applicable to all engineering positions. Identified core competencies for individual contributors and created a three level competency model for use with those positions throughout the company. Provided an in-house workshop to train the company’s people in building competency models and then provided guidance and assistance in developing the project plan to develop their first model.
Government
Trained 100 employees in building competency models to support the state’s efforts to create models for all state jobs.
Healthcare
Developed a customized competency dictionary for use in building competency models, several alternative approaches, and a customized set of data gathering and data analysis tools for use in building competency models.
Industrial
Helped internal staff conceptualize and define a set of technical competencies to be used in Sales and Marketing areas. Identified a set of leadership competencies to be used in assessing middle and senior leaders. Based on the competencies, developed and administered a 360° multi-rater feedback instrument and held feedback sessions with leaders who had been assessed. Revised their existing leadership competency model into a simpler model, which identified expected behaviors for each management level, as well as providing positive and negative indicators of each competency.
Professional Services
Developed competency models for their call center supervisor and manager positions.
Technology
Trained internal people on data collection and building competency models, and worked with them to scope out and develop an approach to create their first model.
Retail & Wholesale
Developed their global competency framework (dictionary), which was used to create competency models for all jobs in the company worldwide. Customized Workitect’s Resource Guide to correspond to the organization’s competencies.
Clients and Organizations Certified to Create Competency Models Using Workitect’s Methodology*
Education
- Catapult Learning
- Center for Creative Leadership
- Columbus State Community College
- Davenport University
- Defense Acquisition University
- Drexel University
- George Washington University
- Heartland Area Education Agency 11
- Jamestown Community College
- Kaplan Higher Education
- Le Cordon Bleu College of Culinary Arts
- Learning in Bits
- Maricopa Community College
- Marist College
- Montgomery College
- Northwestern University
- National Institutes of Health
- Ohio Education Association
- Ohio State University Extension
- Public Service Secretariat Centre for Learning and Development
- Rochester Institute of Technology
- Saint Leo University
- Schoolcraft College
- Sylvan Learning Systems Inc.
- Texas State Technical College System
- The British International School Jakarta
- The University of Texas
- Thompson Rivers University
- University of Florida
- University of Illinois
- University of Minnesota
- University of Southern Mississippi
- University of Trinidad and Tobago
- The University of The West Indies
- University of Wisconsin
- Wayne State University
Energy & Utilities
- Alstom Power
- American Electric Power
- Barbados National Oil Company Limited
- Brackem*
- BP
- BP Trinidad
- Chevron
- Chevron Global Upstream & Gas
- Chevron Nigeria
- Columbia Gas
- ConocoPhillips
- Cricket Communications
- Dart Energy Corporation
- Entergy Services, Inc.
- ExxonMobil
- Halliburton Energy Services
- Laclede Gas Company
- Oman Refineries and Petrochemicals Company
- Rural Areas Electricity Company – Oman
- S&C Electric Company
- TAQA NORTH Ltd.
- United Water Management & Services
- Weatherford*
Engineering & Construction
- CH2M*
- HKS, Inc.
- LexisNexis
- Michael Baker Corporation*
- NVR, Inc.
- Pacific Coast Building Products
- TLC Engineering For Architecture
Financial
- American Express
- AMERIGROUP Corporation*
- Banco Mercantil
- BankAtlantic
- Bank Independent
- BCS Financial Corp.
- Chase Paymentech Solutions
- Chatham Financial
- Citco Fund Services NY
- Digital Insight Corporation
- Doral Financial Corporation
- Experian*
- Farm Credit Canada
- Federal Reserve Bank of NY
- First Commonwealth Financial Co.
- First Data Commercial Services
- First Northern Credit Union
- Franklin Templeton Investments*
- General Board of Pension and Health Benefits
- Genworth Financial
- The Glenmede Trust Company
- HSBC
- ING Direct
- LandAmerica Financial Group, Inc.
- Meredith Village Savings Bank
- Middleburg Bank
- National City Corporation
- NRUCFC
- People’s Trust Federal Credit Union
- Prudential Financial
- Republic Bank Limited
- Sammons Financial Group
- Security Finance Corporation*
- TD Ameritrade
- The First National Bank In Sioux Falls
- The World Bank Group
- Transamerica Retirement Services
- Vanguard Group
Government – Federal
- Administrative Office of the U.S. Courts
- Bureau of Public Debt*
- Canadian Radio-Television Telecommunications Commission
- Center for Disease Control
- Center for Naval Analysis
- Comptroller of the Currency
- Department of Defense
- Department of Defense OIG*
- DOS/NGA
- Department of the Interior*
- Department of Treasury
- Department Veteran Affairs
- Federal Aviation Administration
- FDIC
- Federal Highway Administration
- Federal Housing Finance Agency
- Homeland Security – USCiS
- International Monetary Fund
- National Gallery of Art
- NASA
- NASA-NSSC
- National Institutes of Health
- Nuclear Energy Institute
- Office of Utilities Regulation – Jamaica
- Pension Benefit Guaranty Corp*
- Public Health Agency of Canada
- Treasury – ID for Tax Administration
- Sandia National Laboratories
- U.S. Department of Justice
- U.S. Patent & Trademark Office
- U.S. DOT, Office of Inspector General
- U.S. Treasury, Comptroller of the Currency
- U.S. Treasury, Bureau of Engraving & Printing
- U.S.A.I.D
- United Nations
- U.S. Army TACOM PEO GCS*
- U.S. Department of the Interior
- U.S. Geological Survey*
- U.S. Marine Corps
- USMC – HR ARH
- USDA/OIG
- Veterans Administration
Government – State, County, Municipal
- California State Personnel Board*
- Chatham County Government
- HRO – Washington
- City of Allen
- City of Denton
- City of Charlotte
- City of Las Vegas
- City of Scottsdale*
- City of Surprise
- Harris County
- Hillsborough County Civil Service
- LACERA
- Miami-Dade County
- Maryland Transit Administration
- Miami Township
- Multnomah County Department of Community Justice
- Palm Beach County
- Prince William County Service
- Snohomish County
- State of California*
- State of Delaware
- Town of Markham
- Upper Occoquan Service Authority
- Ventura County Human Services Agency
Healthcare – Products
- Abbott Laboratories
- Advanced Bionics Corporation
- Bristol-Myers Squibb
- Covidien, Inc.*
- Lung Rx, LLC
- Medicis Pharmaceutical Corporation
- Medtronic, Inc.
- Merck & Co., Inc.
- Purdue Pharmaceuticals
- Tulsa Dental Specialities
- Sankyo Pharma
- Wyeth
Healthcare – Services
- Altarum Institute
- American Diabetes Association
- American Endoscopy Services, Inc.
- Bay Health Medical
- Bethesda Lutheran Homes and Services, Inc.
- Brigham & Women’s Hospital*
- Brookdale Living Communities
- Cahaba Government Benefit Administration
- Carolinas Healthcare System
- Community Health Network of CT, Inc.
- Cooley Dickinson Hospital
- Emergency Medical Services Corporation
- Health Network Laboratory
- Kindred Healthcare
- Long Term Care Partners
- M.D. Anderson Cancer Center
- Mannatech, Inc.
- Martin’s Point Health Care
- Maxim Healthcare Services
- MCG Health Inc.
- Mount Sinai Medical Center
- Norton Healthcare
- Pioneer Health Services
- Quality Health Strategies
- Radiology Ltd.
- Scott & White Hospital
- Scripps Health
- Shands Jacksonville Medical Center
- SIU School of Medicine
- Southwest Behavioral Health
- St. Vincent Indianapolis Hospital
- Spectrum Health
- Trinity Health
- UPMC
- Visiting Nurse Health System
- WebMD
- Women’s Care of Wisconsin
Insurance
- Amerigroup*
- Blue Cross Blue Shield of Alabama*
- Blue Cross Blue Shield MA
- Capital District Physician’s Health Plan
- CNA Corporation
- Excellus Blue Cross Blue Shield
- Farmers Insurance
- General Board of Pension and Health Benefits
- Great American Insurance
- Guarantee Insurance Company
- Independence Blue Cross
- MetLife
- MCIC Vermont, Inc.
- Nationwide Insurance
- Progressive Insurance
- Prudential
- QBE
- SBLI USA Mutual Life Insurance Company
Manufacturing – Consumer Product
- Hoffmaster Group, Inc.
- KIK Custom Products
- Legumex Walker Canada
- PepsiCo
- S&D Coffee, Inc.
Manufacturing – Industrial – Diversified
- Air Products and Chemicals Inc.*
- American Axle Manufacturing
- ANH Refractories Company
- Applied Industrial Technologies, Inc.*
- AptarGroup, Inc.
- ARINC Incorporated
- Archer Daniels Midland (ADM)*
- A. T. Cross*
- Baker-Hughes
- Bemis Company, Inc.
- Butler Manufacturing
- Cargill, Inc.
- Carhartt de Mexico
- CJ Corporation – Korea
- Cooper Tire & Rubber Co.
- Cordis Corporation
- DENSO Intl America Inc.
- The Dixie Group, Inc.
- East Tennessee Zinc Company LLC
- Eaton Corporation
- Electrolux*
- Fellowes, Inc.
- Georgia-Pacific
- Gibraltar Industries
- Gleason Corporation
- GlobalSantaFe
- Grant Prideco
- Honeywell
- Johnson Matthey Fuel Cells NA
- John Deere*
- KMI Group
- Kraton Polymers
- Lockheed Martin Aeronautics
- Macro International Inc.
- Newmont Mining Corporation
- Noble Drilling Services, Inc.
- Nuclear Fuel Services*
- Otter Tail Corporation*
- Owens-Illinois
- Pall Corporaton
- Phoenix Contact
- ProDev, Inc.
- R.J.F. International
- Reed Hycalog
- Rockwell Collins
- Roquette America*
- Sealy Corporation
- The HON Company
- The Manitowoc Company, Inc.
- Trussway Manufacturing
- USP Structural Connectors
- Walbro Engine Management
- Whirlpool Corporation*
Non-Profits
- American Diabetes Association
- American Institute of Certified Public Accountants
- BC Public Service Agency
- CalSTRS
- Canadian Automobile Association
- CAA South Central Ontario*
- cbm Canada
- Pact
- Peace Corps
- Society For Human Resource Management
- USO
Professional Services
- ABS Consulting
- Adayana
- Apex Companies LLC
- Blasland, Bouck & Lee Inc
- Cedin Consultores S.A.
- Competencia Organizacional – Mexico
- Corporate Insights
- Delta Decisions of DC
- ECOPSY Consulting
- Exervio Management Consulting
- Freelance Consulting
- Goldworth Pfe Ltd – Singapore
- Greenberg Traurig
- Howrey LLP
- ICF Macro International Inc.
- InsightLines, Inc.
- Just Marketing Inc.
- KMI Group
- Lexonis*
- LMI
- Management Concepts
- Management Support Technology, Inc.
- Market Strategies, Inc.
- Mead and Hunt, Inc.
- Mitchell Communications Group
- Oblon, Spivak, et al.
- OnDemand Consulting
- Performance Partners, Inc.
- PRR
- QAD, Inc.
- Serco Inc.
- Souks Consulting
- StarrSmith
- Symbiosis
- TODO1 Services Inc.
- The Bowen Group
- Traveling Coaches
- Vector Performance (Poland)
- Vector Performance (Romania)
- Vigilar, Inc.
- United Business Development sp.z.o.o.
- Workforce Management Centre
Retail & Wholesale
- ABARTA, Inc.
- Accor North America
- Acosta Sales and Marketing Co.
- Aimco
- Alcatel-Lucent
- Al-Sayer Group
- Altron Enterprises LLC
- Avnet, Inc.
- Bermuda Biscuit Company
- BFS Retail & Commercial Operations
- Capital Lumber
- Cascades Canada ULC
- Checkers
- Coaster Company of America
- COE-Truman Technologies, Inc.
- Constellation Wines US
- Costco Wholesale
- Cypress Bayou Casino
- Darden Restaurants, Inc.
- Dean Foods
- DeCrescente Distributing Co.*
- Diageo plc
- DSW Inc
- Ember Carriers
- Etisalat – Nigeria*
- Experian Americas*
- Federated Co-operatives Limited
- Furmano Foods
- General Parts, Inc. / CARQUEST
- Georgia Crown Distributing Co.
- GlobalSantaFe
- Heineken International B.V.
- Hostway
- HQM
- Hubbard Broadcasting, Inc.
- IKON Office Solutions
- Kroger Company
- L’Oreal USA
- Macerich
- Mary Kay Inc*
- Mattress Firm
- McKesson Corporate
- Muckleshoot Casino
- NationsRent
- North American Lighting, Inc.
- Office Depot
- Omaha Steaks International
- OSI Group
- Papa John’s International
- Pepsi
- Perrigo
- Quick Chek Corporation
- Radio Shack Corporation
- Red Roof Inn
- Royle Printing
- Safeway, Inc.
- SAGE Publications
- ServiceMaster
- Shangri-La Corporation
- Southern Wine & Spirits
- Starwood Hotels & Resorts
- Starwood Vacation Ownership
- Style Crest, Inc. Poly-Foam
- The Members Group
- The Weather Channel
- Tiffany & Co.
- The TJX Companies, Inc.
- Toys “R” Us
- United Stationers Supply Co.*
- Value Place
- Vi-Jon
- VistaPrint North American Services
- Wegmans Food Market
- WESCO Distribution
- The Wolf Organization
- World Avenue
Technology
- AOL
- Avnet*
- Citco Technology Management
- Citrix Go-To-Meeting*
- Electronics for Imaging, Inc.
- GTECH Corporation
- Hitachi Data Systems
- I-Flex Solutions
- Intralinks
- Jabil Circuit
- LexisNexis
- Microvision
- Nextel Communications
- Nintendo of America, Inc.
- Novellus Systems
- Perot Systems
- Plaisio Computers
- Red Hat, Inc.
- Samsung Telecommunications America
- SAIC
- SAP America, Inc.
- SCC Soft Computer
- Sharp Electronics Corporation
- Sun Microsystems
- TE Connectivity – Mexico
- Technicolor Creative Services
- TechTeam Global
- Textron Systems Corporation
- Thermo Fisher Scientific
- Transcore Commercial Services
- XO Communications
Transportation
- Air Canada*
- Chicago Transit Authority
- Continental Airlines Inc.
- CSX
- DHL Global Forwarding
- Donlen Corporation
- JetBlue Airways
- Midcoast Aviation
- Norwegian Cruise Line
What Our Customers Say
“Workitect brought a significant amount of practical expertise in Competency Model design to the table. This helped us decide on what the best approach would be early into the project, given our particular corporate culture and context. Workitect was able to present alternatives that felt right for us, without feeling like we were getting “off the shelf” products.”
“My organization uses the Workitect methodology for writing competency models because it’s structured enough to give us direction, but the many tools provided also allow for flexibility. The models we designed using the Workitect approach helped our company revamp our entire performance development process. “
