A. Clear Job Requirements:
What do you need to do to be successful at work?
Competencies define the skills needed for your current or desired job, creating alignment around expectations at work. You can use them to assess your own skills, increase your self-awareness, and identify how to improve your performance in your current job or your candidacy for another job.
B. Objective Performance Reviews:
Do you have a clearly defined process to track skill progression?
Competencies, and the associated behavioral indicators, add objectivity to the performance management process by defining what and how well you are performing certain skills. It is not based on your manager’s subjective conclusions about your performance and competencies. You can track your own performance and document how well you performed against a specific competency, revealing how well you demonstrated the desired behavioral indicators.
C. Evaluation of Career Potential:
Do you know how to gain career mobility at your organization?
Your potential for other positions in your organization has probably already been evaluated, based on the skills, knowledge, and “intangibles” you are perceived to possess. Wouldn’t you like transparency, to know what those intangibles are, so that you can reset your career aspirations or develop the competencies you need in order to advance? In comparing people’s performance and potential, a competency model provides a consistent, objective and valid framework for the evaluation. If none exists, you don’t know what is being used as a measuring stick, e.g. loyalty to boss, tenure, etc.
D. Clear and Concise Feedback:
Is there a common language to communicate development opportunities?
Competencies allow people to give you clearer, more concise and understandable feedback about your strengths and development opportunities. They also offer a common language to give and receive feedback, used to set goals. Would you prefer to hear “you need to work on your selling skills” or “you would be more effective in selling your ideas if you more actively sought to understand others’ needs and concerns before trying to promote your ideas”.
E. Achievable Development Plans:
Do you have a realistic, behavioral specific plan for success?
A competency model helps you to build your development plan by pointing to specific behaviors in which you are successful and where you should improve. You can then benchmark progress and create future action plans, leveraging your strengths to address developmental needs. In the previous example, the focus for development would be to “better identify others’ needs and how your ideas will assist them”. This is a better and more achievable development objective than to simply “improve your influencing skills”.
DEVELOPING COMPETENCY GOALS
A process for developing competency goals is described below. While you may begin this process at the development planning meeting with your manager, afterwards you will need to do some additional individual planning and follow-up with your manager.
For each competency you have targeted for development:
2. Prepare a list of 6-15 goals you would like to include in your development plan for this competency. Each goal should specify some specific activity that you will complete by a specific date. Sample competency development goals are provided for each competency.
3. Draw on, but do not necessarily limit yourself to, the specific suggestions provided for developing this competency.
4. Include some goals that involve practicing the behaviors of the competency in relatively safe situations, where mistakes will not have significant consequences.
5. Include some goals that involve practicing the behaviors of the competency in situations that will help you achieve your job or business goals.
6. Create a list of goals for this competency that is both realistic and challenging. Assume that you will focus your developments on one competency for a 3-4 month period and that you will spend 3-6 hours per week, in addition to your regular job responsibilities, working on your competency goals.
7. Review a draft list of your goals for this competency with your manager and get his/her input.
More information and tips can be found in our Competency Development Guide.
Discussion Question: If you now have a competency model for your position, what has it meant for you personally? Positive, negative, or no effect?
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