Five Powerful Competency Implementation Tools

 

Licensees of Workitect’s Competency Implementation Bundle (Competency Dictionary, Development Guide, and Interview Guides) have the rights to use the contents of these five Dropbox folders containing more than 1,000 pages in 53 documents:

1. Competency Dictionary

35 separate files – 35 competencies with definition and behavioral indicators by 3 levels of proficiency (basic, proficient, advanced) and 3 role levels (professional/specialist-supervisor/manager-director/executive) Word docs. Coding Booklet. pdf 24 pages Used to collect, organize and analyze data needed to build a competency model Competency Assessment Model CBHR.xlsx Spreadsheet – assess each competency on Importance to Job and Current Competency Level Competency Dictionary.xlsx Spreadsheet – competencies by clusters, definition, behavioral indicators Workitect Competency Dictionary.doc 35 competencies with definition and behavioral indicators w/o levels Options (if purchased) 35 competencies with definitions and behavioral indicators (w/o levels) in Spanish, German, French, Italian

2. Building a Basic Competency Model Guide (aka Quick-Start Competency Modeling Program)

A. Overview and Conceptualizing the Project

• Competencies & Competency Models.pdf 16 pages
• Competencies 101.ppt 19 slides
• Conceptualizing the Project.pdf 10 pages
• Doing Competencies Well-Best-Practices.pdf 37 pages
• Integrating HR Processes.pdf 10 pages
• The Case for a Competency-Based HR System.ppt 33 slides

B. Project Planning

Step 2.1 Project Planning.pdf 8 pages Step 2.2 Worksheet. pdf 13 pages

C. Competency Implementation. Develop a Basic Model

3.1 Collect Data – Competency Modeling.pdf 14 pages 3.2 Steps in Building a Competency Model 5 pages

• Competency Survey.pdf
• Competency Requirements Questionnaire.pdf 10 pages
• Competency Requirements Tabulation.pdf
• Competency Dictionary.pdf 9 pages
• Job Analysis Interview for Jobholders.pdf 8 pages
• Job Analysis Interview for Managers of Jobholders.pdf 7 pages
• Resource Materials – Word doc 32 pages
• Resource Panel Analysis Questions.pdf 10 pages
• Building Competency Models Workshop.pdf 11 pages

3. Competency Model Templates

In six different formats

• Account Representative
• Branch Manager
• Call Center Manager
• Controller (Finance)
• Customer Service Consultant
• Executive Team
• Learning and Development Consultant
• Marketing Representative
• Project Manager
• Retail – Merchants, Merchandise Planning, Stores
• Sales Consultant
• Web Host Manager

4. Competency Development Guide(s)

35 files – development guides for 35 competencies in Word doc. format Each competency section includes:

• A definition and observable behaviors that may indicate the existence of a competency in an individual
• Importance of the competency
• General considerations in developing the competency
• Practicing the competency
• Obtaining feedback
• Learning from experts
• Coaching suggestions for managers
• Sample development goals
• Resources: books, self-study courses, external courses and seminars

Complete Competency Development Guide_b&w version.pdf 276 pages Available in Word doc format upon request Complete Competency Development Guide_color version.pdf 276 pages Forms

• Strengths Pyramid.pdf
• Career Planning Circles.pdf
• Competency Development Planning_Form.pdf
• Development Action_Plan_Needs.pdf
• Development Action_Plan_Strengths.pdf
• Competency Selector.pdf
• Self Rating_People.pdf
• Self Rating_Business.pdf
• Self Rating_Personal.pdf

eDeveloper™ Online Version Web-based, on-line version of the Competency Development Guide, containing comprehensive employee development and coaching tools with direct links to developmental resources. It provides an efficient and cost-effective way for people to develop and acquire new competencies needed to achieve personal or career goals.

5. Competency Interview Guides

Folder with 35 files of interview guides (4-5 pages each) for 35 competencies in Word doc. format Folder with 35 files of interview guides (4-5 pages each) in pdf format Folder with 8 graphically-designed pdfs Each guide (example) includes:

• Purpose of Interview
• Behavioral Questions and Probes (5-6)
• Positive and Negative Indicators
• Overall Evaluation

Interview Summary Form.pdf Using Interview Guides.pdf

DETAILS ABOUT ACQUIRING A LICENSE FOR THIS COMPETENCY IMPLEMENTATION BUNDLE

For additional information, call 800-870-9490, email edward.cripe@workitect.com or use the contact form at Workitect.

 

Frequently Asked Questions

What is included in the Competency Implementation Bundle?

The bundle includes a Competency Dictionary, a guide for building a basic competency model, Competency Development Guides, and Competency Interview Guides. It also includes templates, worksheets, assessment tools, forms, and related resource materials.

How can the tools support the development of a competency model?

The materials provide project-planning worksheets, data-collection resources, surveys, questionnaires, interview guides, resource-panel questions, analysis materials, and competency model templates in six formats.

What information is provided in the Competency Dictionary?

The dictionary contains 35 competencies with definitions and behavioral indicators. The main version organizes competencies by three proficiency levels—basic, proficient, and advanced—and three role levels: professional or specialist, supervisor or manager, and director or executive.

What do the Competency Development Guides and Interview Guides contain?

Each Development Guide includes observable behaviors, the competency’s importance, development considerations, practice suggestions, feedback and coaching guidance, sample development goals, and resource recommendations. Each Interview Guide includes the interview purpose, behavioral questions and probes, positive and negative indicators, and an overall evaluation section.