Competency WorkshopBuilding Competency Models Certification Workshop

2024 Programs

April 9-11

July 17-19

October 16-18

Approved for HRCI Recertification Credits

How and When the Workshop will be Conducted

  • • Day 1 and Day 2 sessions will be 9:00 AM – 12:00 PM and 1:00 PM – 4:00 PM EDT.

    • Day 3 will be 9:00 AM – `12:00 PM EDT.

    • The program will be conducted using Zoom conferencing.

  • More details about the program content and benefits of attending can be found on the Building and Implementing Competency Models web page

Participant Reviews “The workshop is a fantastic blueprint to follow; not a seminar filled with theory and philosophical thought which do you no good in the real world.” Director, Talent Management. Read More


Workitect’s Six-Step Building Competency Models Process

Step 1 – Conceptualizing the Project 

  • Thinking through the business need
  • Clarifying the need with the sponsor
  • Developing an approach
  • Gaining the sponsors support for the approach
  • Three approaches to competency model building
  • Best practices in competency modeling

Step 2 – Project Planning

  • Stakeholder analysis
  • Structure of the project plan
  • Planning Worksheet

Step 3 – Data Collection 

  • Data collection tasks
  • Criteria for Good Model – Job Assessment Process
  • Primary data collection methods
  • Secondary data collection methods
  • Complete data gathering exercises
  • General approach for analyzing data

Step 4 – Data Analysis and Coding 

  • Analyzing data from job analysis interviews
  • Analyzing data from structured event interviews
  • Integrate data from all sources
  • Target data exercise
  • Coding Exercise
  • Analyzing data from resource panels

Step 5 – Building the Competency Model

  • Select a set of competencies
  • Create behavioral indicators
  • Identify clusters
  • Prepare draft of model
  • Review with sponsors

Step 6 – Developing Applications 

  • Professional Development and Training
  • Selection
  • Performance Management
  • Succession Planning
  • Discussion on specific applications

Individual Consulting Assistance

To Be Scheduled

In separate meetings, each participant (or project team) reviews their planned project, implementation plan, challenges, issues, etc. and receives consulting help from Workitect consultant.


Richard Gerlach

Vice President, Consulting and lead instructor for the highly-rated Building Competency Models workshop.

He has thirty-five years of experience in leadership and executive development, training, human resources, and organization development. Formerly, held senior leadership positions with Ryder System, Inc. (Group Director-Organization Effectiveness and Human Resource Development), Pabst Brewing Company and Ryan Homes, Inc. He has extensive experience in developing competency-based performance management, selection, assessment and management development processes. Master’s Degree in Management from the University of Southern California and Bachelor’s

Additional Details


Register online, contact Ed Cripe at or 800.870.9490


Competency Bundle